Need an answer, have a question?
Frequently Asked Questions
1.) Do you have financing?
2.) How safe are your lifts?
3.) What is ALI certification?
4.) How long is the warranty and what is covered?
5.) Is there a labor warranty on Direct Lifts?
6.) How tall does my ceiling need to be?
7.) What are the concrete requirements?
8.) How do I unload my lift from a common carrier?
9.) What are the electrical requirements?
10.) Can I install a Lift outside?
11.) How do I make a warranty claim?
Yes we have many financing options. Call us today and we can discuss what your equipment and custom financing options that are available to you based on your equipment needs.
Yes. Both Hunter and Challenger Lifts are ALI Certified. Visit Automotive Lift Institute (ALI) to see if a competing brand is listed and certified.
Visit Automotive Lift Institute (ALI) for details.
Hunter Lifts come with a 3 year structural warranty and a 1 year warranty on the power unit and cylinders; mid-rise lifts come with a 1 year structural warranty and 1 year warranty on the power unit and cylinders; motorcycle lifts, rotisserie units jacks and accessories come with a 1 year structural warranty and 1 year warranty on the power units and cylinders. Many manufacturers do not offer any warranty or offer much less than Direct Lift. Please click on this link for the complete warranty statement.
Labor costs are not covered. Please click on this link for the complete warranty statement.
Ceiling requirements vary by lift model. Contact us and we will review your proposed installation for your lift selection.
Our 2 post lifts require 4” minimum thickness and 3000 psi, if you choose to anchor our four post lifts we also require 4” minimum thickness and 3000 psi. See the installation manual for more details or click here for a complete online listing of our manuals.
The average 4 post lift will weigh about 2100 pounds and be about 15’ long. In order to unload you will need a forklift, boom, or similar equipment to unload the lift.
See specific installation manuals for more details. If you have future questions, please contact us and we will review the specifications for your installation.
All of our lifts are designed to be installed inside; installation outdoors will void the warranty, none of the components are designed to be in wet or extremely humid conditions.
Contact us and we will assist you.